Privacy Policy


County Schools Federal Credit Union is protecting your privacy.

County Schools Federal Credit Union is committed to protecting the privacy of each member's financial records consistent with state and federal laws. We will take prudent and reasonable measures to safeguard the accuracy and privacy of all member information, including information used while conducting business via the Internet, ATM networks, wire services, telephone, the U.S. Mail, and other means of communication.

County Schools Federal Credit Union's bylaws requires its officers, directors, members of committees, and employees to "hold in confidence all transactions of this credit union with its members and all information respecting their personal affairs." Exceptions may be made only in connection with the making of loans, the collection of loans, and the guaranteeing of member share drafts. Additionally, our bylaws authorize County Schools Federal Credit Union to participate with credit reporting agencies to facilitate making member loans and guaranteeing member share drafts. The information County Schools Federal Credit Union provides to credit reporting agencies is protected by Federal law and the Fair Credit Reporting Act strictly governs its use.

County Schools Federal Credit Union does not collect or maintain information about its members that is not essential for prudent business purposes. We do not sell or otherwise provide member names or other information to third parties for purposes inconsistent with your Credit Union's mission.


Privacy Policy Disclosure

[Revised 07/2026]

What Does County Schools Federal Credit Union
Do With Your Personal Information?

Why?
Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.
What?
The types of personal information We collect and share depend on the product or service You have with Us. This information can include:
  • Social Security number and transaction loss or history
  • payment history and credit history
  • employment information and wire transfer instructions
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers' personal information, the reasons County Schools Federal Credit Union chooses to share, and whether You can limit this sharing.
To limit
Our sharing
  • Call (805) 644-4657; or
  • Complete and return the form below.
Please note:
  • If You are a new member, We can begin sharing Your information 30 days from the date We sent this notice.
  • When You are no longer Our member, We continue to share Your information as described in this notice. However, You can contact Us at any time to limit Our sharing.
Questions?
Contact Us by telephone at (805) 644-4657, or go to www.CSFCU.org
✂ Mail-in Form
Mark any/all You want to limit:
Name
Mail to:
County Schools Federal Credit Union
3954 E. Main Street
Ventura, CA 93003
Address
City, State ZIP
Account Number(s)
Privacy Policy Disclosure (continued)
What We do
How does County Schools Federal Credit Union protect my personal information?
To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

These measures include computer trained in the importance of maintaining confidentiality and member privacy.
How does County Schools Federal Credit Union collect my personal information?
We collect Your personal information, for example, when You
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect Your personal information from others, such as credit bureaus, affiliates, or others.
Why can't I limit all sharing?
Federal law gives You the right to limit only
  • sharing for affiliates' everyday business purposes - information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for non-affiliates to market to You
State laws and individual companies may give You additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • County Schools Federal Credit Union has no affiliates.
Non-Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Nonaffiliates we share with can include investment services and direct marketing companies.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to You.
  • Our joint marketing partners include investment services, direct marketing companies and providers of financial products and services.

California Consumer Privacy Notice

Applicability

This Policy applies only to visitors and members that reside in the state of California. This Policy does not apply to information we collect, process, or disclose about California residents who apply for or obtain our financial products and services for personal, family, or household purposes (i.e., information subject to the Gramm-Leach-Bliley Act or California Financial Information Privacy Act). For more information about how we collect, use, and disclose information for members, please refer to our Federal Privacy Notice.

Your Personal Information

This policy supplements our online and mobile privacy policy. Please review that policy to learn about the information we collect, the sources from which we collect it, the purpose for collecting it, and instances where we may share it.

In the past 12 months, we have collected the following categories of Personal Information relating to California residents:

  • Identifiers, such as name, address and Social Security number;
  • Personal information, as defined in the California safeguards law, such as contact information and financial information;
  • Characteristics of protected classifications under California or federal law, such as sex and marital status;
  • Commercial information, such as transaction and account information;
  • Internet or network activity information, such as browsing history and interactions with our website;
  • Geolocation data, such as device location;
  • Audio, electronic, visual, or similar information, such as call and video recordings;
  • Professional or employment-related information, such as work history and prior employer;
  • Education information, such as school and date of graduation; and
  • Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and characteristics.

The purposes for which we use Personal Information that we collect depends on our relationship or interaction with a specific California resident. We may use Personal Information to operate, manage, and maintain our business, to provide our products and services, for our employment and vendor management purposes, and to accomplish our business purposes and objectives, including, for example, using Personal Information to personalize, develop, and market our products and services, conduct research and data analysis, detect and prevent fraud, maintain our facilities, systems and infrastructure, perform accounting, audit, and other internal functions, such as internal investigations, comply with law, legal process, and internal policies, maintain business records, and exercise and defend legal claims.

In the past 12 months, we have disclosed the following categories of Personal Information relating to California residents to third parties for our business purposes:

  • Identifiers, such as name and Social Security number; Personal information, as defined in the California safeguards law, such as contact information and financial information;
  • Characteristics of protected classifications under California or federal law, such as sex and marital status;
  • Commercial information, such as transaction and account information;
  • Internet or network activity information, such as browsing history and interactions with our website;
  • Geolocation data, such as device location;
  • Audio, electronic, visual, or similar information, such as call and video recordings;
  • Professional or employment-related information, such as work history and prior employer;
  • Education information, such as school and date of graduation; and
  • Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and characteristics.

Your Rights

If you reside in California and are not a job applicant, employee or employee of another company interacting with us in your job role, you have the right to ask us what information we collect and use. You also have the right to ask what information we disclose and sell. This covers the 12 months preceding your request. You also have the right to request that we delete information we have collected from you.

To exercise your rights contact us at 805-644-4657, or use a CCPA Request form to make requests by mail or in person. Upon submission of your request, we will take steps to verify your identity. Those steps may vary depending on how you have submitted your request and your relationship to us. We will not discriminate against you because you have exercised any of your rights under the California Consumer Privacy Act.

You can designate someone else to make a request by having them execute a notarized power of attorney to act on your behalf. By opting out there maybe reduced functionality or reduced access to Online and Mobile Access.

Sale of Information

Under California law we are required to tell California residents if we “sell” information as that term is defined by applicable law. Sell means to share personal information with a third party for monetary or other valuable consideration. California residents, we do not do this based on our understanding of that term. We also do not sell personal information of minors under the age of 16.

Contact Us

If you have any questions about this Policy or our data practices, please contact us toll free at 805-644-4657, or write to us at:

County Schools Federal Credit Union 3954 East Main Street
Ventura, CA 93003
805-644-4657

Updates

We may change this Policy from time to time. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website and app. Please check our site periodically for updates.


Patriot Act Notice

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.